Client testimonials and feedback for Lucy Buxton, LJB Coach Consultancy.

“We have worked with Lucy over recent months and can happily say she has been transformative for our whole team. Lucy has enabled us to develop an appreciative enquiry approach and staff confirm they feel more empowered to be part of changes. Under Lucy’s guidance we have improved and implemented person centred and advanced care plans which continue to develop. Lucy’s positivity and immense knowledge base has enabled us to grow as a team and her support with the development of our Continuous Improvement Plan has improved our confidence.

Lucy has enabled us to look at ourselves and appreciate and value each other whilst developing ownership of responsibilities and accountability.

I would highly recommend Lucy to any Home looking to improve their care and confidence. You would be surprised at what she notices!”

Registered Home Manager, Birmingham
“Thank you again for all your input and advice. This has really helped us to push our care plans to ‘Outstanding’.”
Compliance Manager, Supported Living Services, Birmingham
“I want to say Thank you for all you have done. I want to assure you that what I have learnt from you will go a far way. You have taught me a lot and you have also left a lasting impression on me. Thank you once more.”
Deputy Manager, Cotswolds
“We will miss your wit and good humour, your words of wisdom and sound advice, your common sense and insight, your friendship and kindness. But most of all we will miss you. Thank you.”
Quality Manager, NHS CCG